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General Regulations

General Regulations

1. Reservation
Reservation requests can be done via a simple e-mail or by telephone or verbally.
The reservation is accomplished by sending confirmation via e-mail from
B&B Case Vacanze, which will take place immediately, no later than 5 days.
If the accommodation you requested is not available,
B&B Case Vacanze will offer alternative accommodation of equal level with features.
If you accept our proposal will receive from us written confirmation of your reservation.

B&B Case Vacanze has only the function of mediator.

At the time of booking must specify the number of people and vehicles. We are happy to meet guests' wishes and forwards them to the landlord and administrator of home / owner of the keys. However, please note that
B&B Case Vacanze can not give any warranties as to their fulfillment.

2. Payment
Payment will be made by the host in cash or by bank transfer or post office.

A deposit is required as a deposit equal to 30% of the total amount of rent that you will need to be added € 25.00 Opening practice.
The booking will be confirmed only upon receipt of the details of the payment of the deposit by e-mail or fax and related documents (identity card or driver's license and social security number)
The balance must be paid in cash upon delivery to the owner of the property.

3. Services, prices
The contract specifies that the normal consumption of electricity, water and gas is included in the price and if this also includes bed linen, final cleaning and additional benefits are identified as such in the individual descriptions of the accommodation.
If additional beds are available and / or cots, in their description of the property found the relevant indication.
The association offers various types of properties, and therefore any special needs (eg. Disability) must be exposed and evaluated prior to booking. All facilities are equipped with the essential furniture and furnishings and typical for a holiday home, unless specified otherwise.
The guest is asked to consult the description of the property to determine whether or not you can bring a pet. In any case, the pet must be reported prior to booking.

4. Cancellation of the lease
At any time before the rental, the guest can cancel the booking. The decisive factor is received in writing by e-mail the notice of cancellation at
B&B Case Vacanze.
The rate of the penalty provided that the guests must pay in case of cancellation amounts to:
- If the cancellation of the contract to occur at least 31 days before the start of rental: 30% of the total price of the lease that the guests must pay to the owner;
- If the cancellation of the contract to occur from 30 to 14 days before the start of rental: 45% of the total price of the lease that the guests must pay to the owner;
- If the cancellation of the contract to occur from 13 to 7 days before the start of rental: 60% of the total price of the lease that the guests must pay to the owner;
- In case of delayed of the cancellation (that is from 6 days before to the day of the start of rental), failure to cancellation or non-commencement of the lease: 100% of the total price of the lease that the guests must pay to the owner.
Changes in a reservation (the number of people, if allowed, extension) will be made by
B&B Case Vacanze on payment of an additional fee to be agreed with the owners

5. Withdrawal / cancellation by the
B&B Case Vacanze
B&B Case Vacanze, in its sole discretion, may terminate the lease before or during the same grave in the following cases:
when the host, despite the warnings, threatening other people with his behavior or behaves in a manner contrary to the contract or the elementary rules of common sense.
B&B Case Vacanze terminates the lease on the basis of point, the price of the lease will not be refunded.

6. Rights and obligations of the landlord
The guest as lessee has the right to use the entire leased accommodation including furniture and goods for use. He agrees with the utmost care to maintain the rented accommodation and its contents and any objects in common.
And 'obliged to compensate damage caused by himself or by your guests during the rental period.

7. Number of people
The rented accommodation can not be inhabited by more people than indicated on our website and confirmed by the customer at the time of booking.
If you exceed the number of people, the landlord may reject and expel the excess, or people can claim their share of the rent plus the additional costs.

8. Arrival and departure
Unless otherwise indicated, the arrival is always between 15:00 and 21:00
If the customer can not meet the established time of arrival, must promptly notify
B&B Case Vacanze. In these cases, it can not be guaranteed a warm smooth.
Departures must be made before 9:00 am on the agreed date

9. Responsibility
It reiterates that
B&B Case Vacanze has only the function of mediator, so the same is not in any way responsible for any damage or inconvenience caused to guests of any kind. It is not directly attributable to it.

for many information you can contact us by e-mail info@bbcasevacanze.it



Ufficio vacanze : Tel.  0831-308974   
Cell.   339-4208807    Fax.   0831-1810975
sito web:   www.bbcasevacanze.it          e-mail:   info@bbcasevacanze.it          bbcasevacanze@gmail.com
Via Consolato Veneziano, Villanova - 72017 Ostuni - Brindisi - Salento - Puglia - Italy